TERMS AND CONDITIONS

OUR DATA PROTECTION STATEMENT:

Your personal data is safe with us, we do not collect email addresses forwarding them to third parties, which would be illegal. Your personal data will be retained for a period of six months following the date of your wedding, at which time all will be deleted. If you require us to delete it at some other point in time please email info@regencyweddingcars.co.uk with your request. The exception is the documentation that HMRC requires us to keep for a minimum of six years following our annual tax return. That documentation will be encrypted and password protected following our tax return and only re-opened at the request of HMRC. Once the six years have expired all information will then be destroyed. Other than us no other party will have access to any of your data with the exception of our accountants who will be able to access only that which they need to complete our annual tax return to HMRC.

TERMS and CONDITIONS

1.    Supply of Car and Transfer Services

1.1 We will supply the Car and Transfer Services for the Wedding Day, beginning at the Pick Up Time and finishing at the End Time. You will pay the Price at the times stated in this contract.

1.2 We shall provide the Car and Transfer Services:

1.2.1 with reasonable care and skill; and

1.2.2 in compliance with statutory and regulatory requirements affecting the provision of vehicles and driving services.

1.3 A binding contract between you and us will come into being only when we sign the Order Form. Although there may be a binding contract between us, the Wedding Date will not be binding on the Company unless and until we receive your Booking Fee and the amount stated on the Order Form for the estimated Extras.

1.4 The wedding cars we provide are up to ninety-five years old.  We are not able to guarantee that the Car you have selected in your Booking Form for your Wedding Day will be the Car that we are able to provide, for example in the case of unexpected engine trouble or motor failure every effort will be made to supply a replacement car at no extra cost to you. 

2.    Booking Fee, Price, and payment

2.1  You will need to pay the Booking Fee at the time you place the order for the Car and Transfer Services.

2.2  You will need to pay the balance of the Price 28 days before the Wedding Day.

2.3 If Any late payments please let us know prior

2.4  The Price is calculated, in part, on the following:

2.4.1  The number of adults and/or children who will be transported;

2.4.2   The duration of hire will be a maximum of 4 hours from the Pick Up Time to departing the reception.

2.4.3   The distance required to transport you from the pick-Up location to the Ceremony and the Reception Venue;

2.4.4   The number of trips required;

2.4.5   Whether you require the Car for more than 4 hours;

2.4.6  Whether you require any Evening Transfers; and

2.4.7  Whether there are any other drop-offs or stopping locations in addition to the Ceremony Venue and the Reception Venue

2.5   If you change any of these after you have placed your order then we will have the right to recalculate the price you will need to pay the Company any additional amount. If you do not wish to pay the new Price then you can cancel our contract (in writing only). If you do cancel the contract in these circumstances you may have to pay the Company for the reasonable costs, expenses, or other amounts which we cannot reasonably avoid because of your cancellation. Cancellations are dealt with further in clause 4 below.

2.5.1  If you do not pay the Company the amounts you owe to us at the times you are required to do so then we may not provide the Car or Transfer Services.

2.5.2  If the civil wedding and agreed to wait until after you are married we will do so for 1 hr from arriving at your place of marriage, any more time will be charged at £100 per hour.
hour

3.    Cancellations

3.1  We often need to make arrangements and carry out planning etc for providing the Car and Transfer Services for your Wedding. This is done in advance of the Wedding Day. If you cancel the contract, we may have already spent time doing this and may have turned away other clients. Therefore, we may need to charge you for certain unavoidable costs.

3.2  Where you cancel the contract where you to cancel the contract between 6 months before the wedding date then full payment is
required.

3,3  If you were to cancel your contract at any time no refund of the deposit is payable.

3.4 Where you are to cancel the contract 12 months before the day of the wedding 50% of payment is due and the deposit/booking fee.

4.    Our Requirements

4.1  On the Wedding Day we need reasonable access to the Pick-Up Location(s), the Ceremony Venue, and the Reception Venue and to have use of a parking space (and/or parking permit if available) throughout the time our staff are providing the Car and Transfer Services (if you have a car parking area or the right to use one).

4.2  At the time of booking, we need you to please advise us of any narrow or rough roads and any very steep hills that might cause difficulty to limousines, classic, vintage or American cars.  If you make us aware of any tricky road conditions, we will inspect them within 14 days of receiving your booking. If we consider the journey to not be safely navigable in the Car(s) you have chosen, we will advise you and if an alternative Car(s) is not available we will refund your Booking Fee in full.

  

4.3  If the roads deteriorate at any time prior to the wedding please inform us immediately so we can perform a safety inspection.

5.    Your obligations

5.1  You will:

5.1.1  Make sure the people being transported are ready in good time;

5.1.2  Ensure that your guests and other persons being transported by us behave in a polite and reasonable fashion to our staff during the day and that those persons do not engage in threatening or offensive behaviour or make or use threatening, offensive, derogatory, sexual, or racial comments or words. If you or any of your guests or other persons being transported do behave in any of these ways we will have the right to immediately stop providing the Car and Transport Services;

5.1.3  Ensure that your guests and other persons being transported by us do not damage our Cars. If you or any of your guests or other persons being transported do damage our Cars in any way we will have the right to immediately stop providing the Car and Transport Services and may seek to recover the cost of any repairs from you;

5.1.4  Ensure that your guests and other persons being transported by us wear seatbelts if provided and observe and/or heed any safety instructions our staff give;

5.1.5  Ensure that no red wine or other coloured drink is consumed in the car.

5.2  If children are to be transported by us you will ensure that there are a sufficient number of adults present to properly supervise them and take care of them in the event of accidents or other events and you acknowledge and agree that the Company will not be responsible for supervising or taking care of them or deal with any matter where their health or care is involved.

5.3  The provision and installation of child seats and or booster seats, if seat belts are available, shall be the responsibility of the hirer. The driver will not have been trained to assist.

Liability

6.    Limitation on our liability to you

6.1  Our liability to compensate you for any loss or damage (in the case of loss or damage other than death or personal injury) is limited to a reasonable amount, having regard to such factors as whether the damage was due to a negligent or omission by the Company, our employees or agents. Our liability for death or personal injury is also subject to the limitations set out in clause 8 below.

6.2  We will use all reasonable endeavors to ensure that we deliver the Bride / Partner 1, any bridesmaids, and or the Mother of the Bride to the Ceremony Venue in good time for the ceremony (allowing for the Bride to be a little late as tradition requires) however we are unable to guarantee the road conditions or any traffic or accidents on the route and we will not be liable for any missed ceremonies or other events which may be time dependent.

  

7.    Limitation and exclusion of liability for personal injury and death

7.1  We will compensate you for any loss or damage you may suffer if we fail to carry out duties imposed on us by law (including if we cause death or personal injury to you (or those who could be reasonably foreseen as being subject to the Car and Transfer Services by our negligence), unless that failure is attributable to:

7.1.1  Your own fault;

7.1.2  The fault of one of the passengers you have asked us to transport;

7.1.3  A third party unconnected with the provision of the Car and Transfer Services under this contract; or

7.1.4  Events which we could not have foreseen or forestalled even if we had taken all reasonable care.

7.2  Except in the case of death or personal injury caused by our negligence, our liability under or in connection with this agreement, whether arising in contract, tort, negligence, breach of statutory duty, or otherwise shall not exceed the sum of either the amount you have paid for a Service or £5,000,000 whichever is the higher. (This does not affect any claim that falls under the various Transportation Acts.)

8.     Duration and termination

8.1 This contract shall come into effect on the date that the Company signs the Booking Form, and, unless terminated earlier or as otherwise provided in this contract, shall terminate automatically when we have completed performing the Car and Transfer Services.

8.2  On termination of this contract you shall pay for all Car and Transfer Services still outstanding and for all amounts falling due for payment after the date of termination from commitments we have reasonably and necessarily incurred for the performance of the Car and Transfer Services prior to the date of termination.

9.    Sub-contracting

9.1 We can allow others (either in our place or together with us) to provide the Car and Transfer Services without notice to you. If other persons perform the Car and Transfer Services we will still continue to be responsible for the performance of the Car and Transfer Services and our obligations under this contract.

10.    Contacting each other

10.1  If you wish to send us any notice or letter then you should send it to Regency Wedding Cars, 1 Woodthorpe Rd, Woodthorpe, Chesterfield S43 3BZ. For the attention of Beverley Bebbington. If we wish to send you a letter or notice, we shall use the postal and email addresses you have given on the Booking Form.

10.2  We require any cancellations or amendments to be made or confirmed in writing by the signatory of the Booking Form to protect you from hoax calls. (Emails on their own are not acceptable only a letter with an original signature will be accepted).

11.    Contracts (Right of Third Parties) Act 1999

11.1  For the purposes of the Contracts (Rights of Third Parties) Act 1999 this contract is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.

12.    Reliance on these terms and conditions

12.1 We intend to rely on these terms and conditions as being the terms and conditions of the contract between you and us. Any changes to the terms and conditions that you wish to make should be put in writing. Any changes will require our agreement.

13.    Law and Jurisdiction

13.1 This contract shall be governed and construed by English law and you and we agree to submit to the jurisdiction of the courts of England and Wales.

14.   Definitions

In this contract, the following words have particular meanings:

Wedding Day: the date you have indicated in the Booking Form as the date you require our Car and Transfer Services

Pick-Up Location: the address you have indicated in the Booking Form as the place we are picking the Bride / Partner 1 up from

Ceremony Venue: the address you have indicated in the Booking Form as the place we are transporting the Bride / Partner 1 to for the wedding ceremony or civil partnership to take place

Reception venue: the address you have indicated in the Booking Form as the place we are transporting the Bride and Groom from the wedding ceremony or civil partnership to 

Bride / Partner 1: the passenger you have named in the Booking Form

Groom / Partner 2: the passenger you have named in the Booking Form

Pick-Up Time: the time you have indicated in the Booking Form that we should arrive at the Pick Up Location

End Time: the time we have made our last drop off and are not required for photographs or other services, which is a maximum of 3 hours from the Pick Up Time unless otherwise agreed.

Length of Ceremony: the approximate length of the wedding/civil partnership service as indicated by you in the Booking Form

Price: the total cost of hiring the Car and the provision of a Driver to provide Transfer services including any extras, champagne service, additional trips or evening transfers

Deposit Booking Fee: a non-refundable payment of £100.00 per Car to be paid by you at the time you provide us with the completed Booking Form

Extras: any additional time (over and above 4 hours) or trips we are asked to carry out either in advance or on the Wedding Day

Evening Transfers: any additional trips we are asked to carry out after the last drop-off at the Reception Venue

The Company: means Regency Wedding Cars

Driver: our employee or agent who will be driving the Car and chauffeuring the Bride and Groom (and if required your passengers) on the Wedding Day

A car means the vintage, classic, American, or limousine car to be provided by the Company to you for the Wedding, to transport the Bride / Partner 1 and/or other passengers from the Pick-Up Location to the Ceremony Venue and then from the ceremony to the reception venue on the Date

‘We‘, ‘us‘, ‘our‘ etc means Regency Wedding Cars.

Booking Form means the form which is completed by you and me and which indicates the Transfer Services that you wish me to provide and the price at which we are willing to provide those Transfer Services (with other details relating to your order) subject to the terms and conditions of this contract;

‘Parties‘ means you and us, and ‘Party‘ shall mean either one of us

‘You‘, ‘your‘ etc means the person described under ‘Customer Details’ in the Booking Form and who places an order with us for Transfer Services

WEDDING CAR RATING & REVIEWS

We extend our heartfelt gratitude to our valued customers for sharing their experiences and reviewing our wedding car hire service, encompassing the entire process from quotation to booking, provided by our exceptional car owners and drivers. These reviews are gathered independently post-wedding, with all customers encouraged to submit their feedback online. By UK regulations governing website reviews, we maintain transparency by ensuring that our wedding car reviews remain unfiltered and untouched, allowing for an authentic and comprehensive perspective.

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